Privacy Policy

Dental Matters

Effective Date: October 30, 2026

Important Notice Regarding Text Messaging

Humzavis Dental Inc, doing business as Dental Matters (“we,” “us,” or “our”), DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information:

Personal information:

• Name, email address, phone number, physical address
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-personal information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer communication:

• Records of inquiries and appointment requests
• Appointment details and preferences
• Service history and feedback

How We Use Your Information

We use collected data for:

• Providing and improving our services
• Communicating with you about your inquiries and appointments, and, only if you separately opt in, sending you information about our services
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

SMS Messaging and Compliance

Text message program. If you opt in through our website contact form, we collect your mobile phone number and your consent preferences (non-marketing and/or marketing) for the sole purpose of sending you the messages you opted in to receive:

• Non-marketing messages: appointment reminders, consultation confirmations, and treatment updates.
• Marketing messages: promotional information about our dental services, only if you separately opted in.

Opt-in and consent:

• You will only receive messages if you have explicitly opted in using the separate, optional, unchecked consent checkboxes on our form
• Consent to receive text messages is optional and is not a condition of receiving treatment or any other service from us
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-out instructions:

• You can cancel text messages at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you opt in again
• All opt-out requests are processed immediately

Message frequency and content:

• Message frequency varies based on your appointments and the message types you opted in to receive
• Marketing messages are sent only to contacts who separately consented to marketing messages

Help and support:

• Reply “HELP” for assistance, or contact us at 847-227-8277 or 224-506-1847
• Customer support is available during regular business hours

Carrier information:

• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Our text messaging works with all major U.S. wireless carriers

SMS data protection statement. No mobile information, including phone numbers and text messaging opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your text messaging opt-in information and consent records. Nothing in our Notice of Privacy Practices, including its provisions on appointment reminders and marketing, allows us to send you text messages without your consent or to share your mobile information for third-party marketing.

Information Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service providers:

• Third-party vendors who assist in our operations (for example, appointment scheduling and website hosting)
• Text messaging platform providers and aggregators, solely for the purpose of delivering messages you have consented to receive
• All service providers are contractually obligated to maintain confidentiality and security

Legal compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business transfers:

• In case of mergers, acquisitions, or the sale of assets
• In such cases, your data remains protected under the terms of this policy

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Data Security

We implement and maintain reasonable security measures to protect your personal information, including secure access controls and authentication mechanisms, regular security updates, and employee training on data protection. No method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security. Please do not send sensitive health information through the Site’s contact form.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website. Mobile phone numbers, text messaging opt-in data, and consent information are never used for advertising and are never shared with advertising or analytics tools.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking “unsubscribe” in our emails
• Opt out of text messages by replying “STOP”
• Request information on how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in the Contact Us section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Dental Matters.

Notice of Privacy Practices and Changes to This Privacy Policy

Protected health information we create or receive in the course of your care is also described in our Notice of Privacy Practices, which is available from our office on request. We may update this policy periodically. The latest version will always be available on this page, along with its effective date. For significant changes, we will notify you by email or on our website.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Dental Matters

9327 Skokie Blvd, Unit C, Skokie, IL 60077

Phone: 847-227-8277 (direct office line) or 224-506-1847 (text and call line)

Email: [email protected]

Website: https://dental-matters.com/

By using our website and services, you consent to this Privacy Policy.

© 2026 Humzavis Dental Inc DBA Dental Matters. All Rights Reserved.